Features
Powerful features made easy
Everything your organization needs to succeed.
Chamber software that's both easy and powerful
Membership Management
Member and Rep Tracking
Store extensive information about various types of organizations (members and non-members) and associated individuals (reps).
Touchpoint Tracking
Log your touchpoint history with members and prospects and create automatic reminders for needed follow-ups.
Group Management
Assign your members and their reps into Groups to track any type of grouping, such as sponsors, committees, interest groups, and mailing lists.
Custom Tagging
Create customized tagging options for identifying characteristics among companies and individuals used for tracking and reporting.
Referral Tracking
Track referrals for your members and email responses to inquirers with referred member contact information or forward these requests to your members.
Event Participation
Track participation in events by members and guests. Identify members under a threshold of event attendance as at-risk.
User-defined Fields
Categorize members using custom user-defined coding schemes and values.
Member Benefits
Allow members to customize their profile page and post job openings, discounts, and blog posts on your website.
Online Hit Analytics
Evaluate clicks to your members' directory listing and posts. Notify your members about the traffic your Web pages are directing their way.
Event Management
Comprehensive Tracking
Track and analyze information about where and when an event is held, venue capacity, offerings, attendees, and registrations.
Configurable Listings
Design your own event listings using our built-in visual editor, including formatting text, inserting images, and embedding links.
Event Promotion
Spread the word about one or more upcoming events using built-in event advertisement emails.
Registration Forms
Create ticketed registration offerings such as tables, teams, sponsorships, etc. with separate prices for members and non-members to build an online registration form.
Custom Form Fields
Configure your registration forms to collect needed information such as meal choices, food allergies, or t-shirt sizes.
Attendee Communication
Email reminders or thank you notes to attendees or text them notifications or reminders.
Community Events
Keep your community engaged with a community calendar. Allow organizations within your community to submit events on your website.
Automatic Billing
Let CC-Assist automatically create invoices and online payments for registrations. These are stored in members' accounts and included in confirmation emails.
Online Payments
Collect payment for events through the online registration forms. Online payments are automatically recorded for the event.
Extensive Reporting
Retention Analysis
View your net gain or loss in members and overall retention as well as annual dues gained or lost for a specified period.
Dues Forecasting
Predict future revenue from membership dues to help plan your next fiscal year and take the guesswork out of budgeting.
Billing Collections
Generate aging reports to track past due invoices by category and member. Create lists of past due members to follow-up with.
Executive Summary
Provide executives a monthly summary report with critical information to evaluate performance and identify potential problems.
Event Management
Report metrics for events such as attendance, no-shows, and revenue. Track attendance per member and identify inactive members.
Online Hit Statistics
Analyze website traffic to report activity to members about their online listings and identify frequently visited pages to sell ads.
Configurable Graphs
Create dashboard graphs to view breakdowns of membership, billing, and events. Easily print graphs for meetings.
Custom Report Builders
Report wizards guide you through creating custom reports to view exactly the data you want. No coding or programming required.
Custom Spreadsheets
Export information directly into Excel spreadsheets for further viewing and analysis. Select only the columns and data you need.
Smart Billing
Dues Tracking
Store your members’ annual dues amounts, billing frequencies, billing anniversaries, and the dates their next term begins for dues billing.
Billing Diagnostics
Locate critical errors in your accounts using our built-in tool for analyzing your members’ billing information.
Online Payments
Accept credit card payments on your website for dues, non-dues, and events. Members can conveniently pay online without logging in.
Automated Dues Billing
Quickly generate dues invoices for each billing period. Invoice amounts and descriptions are automatically set based on billing frequency.
Automated Non-dues Billing
Easily generate invoices for charges other than dues, such as advertisements, add-ons, sponsorships, and contributions.
Automatic Event Billing
Configure events to allow invoices and online payments for registrations to be automatically created in members' accounts and included in confirmation emails.
Invoices and Statements
Email or print invoices or account statements in batches or individually. Members can easily pay online when they receive your invoices.
Billing Analyses
Analyze amounts billed, paid, and outstanding for a period, as well as identify members 30, 60, 90, or 120 days past due.
QuickBooks Integration
Copy your transactions into your QuickBooks desktop application to eliminate double entry.
Member Communication
Email Templates
Quickly send emails to members using one of the many built-in emails, such as event notices, verification forms, and inquiry responses.
Custom Emails
Send custom bulk or personalized emails to your members and reps using CC-Assist’s integration with MS Outlook and Word.
Texting
Instantly communicate with members and event attendees with integrated texting. Texts can be scheduled to arrive at the ideal time.
Communication Tracking
Touchpoint history with members and prospects can be tracked, and automatic reminders can be created for needed follow-ups.
Custom Mailing Lists
Create special mailing lists of members, such as ambassadors, committees, interest groups, etc. Lists can be synced into Constant Contact.
Constant Contact Integration
Synchronize your member contacts and mailing lists into Constant Contact to eliminate double entry.
Revenue Generation
Enhanced Listings
Customize members' listings with branded colors, logos, images, links to website, email, and social media, embedded maps, and more.
Directory Ads
Boost your members’ visibility by selling advertisements to display at the top of any business category listing.
Sponsorships
Create sponsorship packages for your chamber's events, website, signage, etc. to offer added exposure and promotion.
Preferred Promotions
Offer “preferred” promotions which gives a member’s promotion higher visibility with custom colors and top position in searches.
Membership Tiers
Customize membership levels and tiers with tailored benefits and sponsorships to upsell membership and increase value.
100% Revenue
Leverage built-in revenue generation features at no additional cost. You keep 100% of the revenue you earn.
Website Integration
Business Directory
Display categorized member listings in a searchable directory. Customize members' listings to offer enhancements and ads.
Calendar of Events
Display chamber and community events in a calendar or list view. Create custom registration forms for any chamber event.
Member Account
Empower members to update their information, post jobs, news article, or promotions, pay online, view referrals, and register for events via an online login.
Membership Application
Allow new members to select membership levels and various options and pay online via a configurable application form, streamlining the join process.
Member Promotions
Spread the word about local deals with a searchable promotions board to display your members' deals, discounts, and coupons.
Member Jobs
Help members find the right job candidate with a searchable jobs board to display your members' job posts.
Member News
Keep your community up-to-date with a business blog to display members' news articles and blog posts about their business or industry.
Request Information
Refer your members in response to online inquiries and provide your members with detailed sales leads.
Pay Invoice
Collect credit card or eCheck payments for dues, non-dues, or event invoices with a convenient online payment page.
Talk to an expert
Questions about how CC-Assist can help your organization?
Let's talk! Tell us about your organization's needs and we'll discuss how